LKQ Online Reviews

LKQ Online has an overall rating of 3.4 based on 29 reviews. Customer feedback on LKQ Online is mixed.

3.4/5.0

29 reviews

5 Stars

9

4 Stars

5

3 Stars

5

2 Stars

9

1 Star

1

All LKQ Online Reviews (29)
ORR
May 24, 2026
"Didn't Fit Like Expected"
It said it would fit, but it didn't. I was disappointed because I was expecting it to work based on the description.
hello_william634
May 23, 2026
"Fits okay, but doesn’t feel OEM"
It fit well enough to use, but it definitely doesn’t feel like an OEM part. The quality is just a little off, and it made me wonder if the lower price was hiding something or if I’d end up paying for it later in some way. Not terrible, just not what I was really expecting.
colleen1975
May 15, 2026
"Easy return, no hassle"
I ended up ordering the wrong part from lkqonline and had to send it back. I was expecting the return process to be annoying, but it was straightforward. I reached out, they gave me clear instructions, and I shipped it back without getting bounced around. The refund showed up quicker than I expected too. Returns are never fun, but this one was easy enough, and I’d definitely use them again.
ShellyQuan
May 01, 2026
"They were helpful overall and got…"
They were helpful overall and got me what I needed, but the replies were kinda slow. Not a huge deal, just wish they were a bit quicker, ya know?
hannah_Carr03
April 25, 2026
"Canceling Was Way More Annoying Than It Should’ve Been"
I tried to cancel my subscription, but I still ended up getting charged anyway. Super frustrating, especially because I was already trying to cut down on random monthly payments—those things sneak up on you like extra streaming services you forgot you even had. I reached out to support, but they weren’t very helpful and mostly gave me vague answers. It felt like I was just going in circles. Not the worst thing that’s ever happened, obviously, but definitely not a great experience.
Norma-sisco
April 24, 2026
"Fast delivery, smooth overall"
I got my part quicker than expected, and everything seemed fine when it showed up. Reading between the lines, there’s not much to complain about here, it was a simple order, it arrived fast, and I didn’t run into any real issues
leo_Abner77
April 19, 2026
"Tracking Was Mostly Fine, I Guess"
Tracking worked and the updates came through mostly on time, so I’ll give them that. Still, it’s kind of annoying when you’re sitting there refreshing and waiting for every little update, hoping it doesn’t randomly go quiet. Overall, it did what it was supposed to do, but it wasn’t exactly stress-free.
theresa-Aviles
April 08, 2026
"Good service even with a shipping issue"
My bumper arrived with some shipping damage, which was, umm, frustrating at first. I reached out to LKQ and they responded quickly and helped get everything sorted out. The delivery wasn’t perfect, but their customer service was solid, so I’m still giving 5 stars.
Renee_azen71
March 30, 2026
"Finding the Right Part Was More Annoying Than It Should’ve Been"
I was just trying to find a used part for my car, using lkqonline got frustrating fast. I entered my vehicle info expecting it to narrow things down for me, but I still kept seeing parts that didn’t really seem like they matched what I needed. The filters are there, but they felt clunky to me. I’d pick something, and the results barely changed, or I’d have to go back and redo stuff, which got old quick. The prices looked decent, but I don’t want to spend that much time digging around just to find one part. I ended up giving up and checking other sites instead.
sharron_Currie05
March 23, 2026
"Not the best first impression"
The parts themselves were okay, so I can’t really complain about that. But the first impression wasn’t great, mostly because the overall value really depends on how much you end up paying for shipping. If shipping is reasonable, it’s probably fine. If not, it feels a bit overpriced for what you get.
Lee_long82
March 09, 2026
"Found It Cheaper Elsewhere"
I ended up finding the same thing cheaper somewhere else. Cheaper, and noticeably cheaper, so I couldn’t really justify buying it here
Sergio.morgan
March 04, 2026
"Exactly the taillight I needed"
I needed a used taillight, and I was half expecting some kind of mix-up because that’s usually how these things go. But the site said it was in stock, I ordered it, and somehow it was just… the exact part I needed. No surprise wrong fit, no mystery condition issue, nothing weird. It showed up as expected, which is kind of boring in the best way.
adam_Salmon78
March 04, 2026
"Mirror fit, but the listing was way off"
I ordered a used mirror from lkqonline.com because the description made it sound like it was the right color and in decent shape. The weird part is, when it showed up, the color wasn’t even close and it had scratches that definitely should’ve been mentioned. It did fit my car, so it wasn’t a complete waste, but I was annoyed since I was going off the details they provided. The listing really needed to be more accurate
wilfred2003
February 28, 2026
"Better Than Expected, Just Wish Shipping Was Clearer"
I ordered a used tail light from LKQ Online and, to be honest, it showed up looking better than I expected. It was clean, had no cracks, and was packed really well. The only thing I wasn’t crazy about was that the shipping updates were a little vague, so I wasn’t totally sure when it would arrive. But once it got here, I popped it on my car the same day and it fit just fine. Overall, I’m happy with the condition and would probably order from them again.
jonathan1993
February 26, 2026
"Great First Impression"
My first impression was really good. I found the parts I needed quickly, and the search made it easy to narrow things down. Checkout was simple too, with no confusing steps or extra hassle. Overall, it was just a really easy website to use
joseph-Osborn
February 22, 2026
"Warranty claim was easier than I expected"
In my experience, the warranty process went a lot smoother than I thought it would. I had a used part stop working a few weeks after it arrived, so I figured filing a claim might turn into a hassle. But it was straightforward. I sent over the info they needed, and they got a replacement taken care of without a ton of back and forth. It did take a little bit of time, but from my point of view, they did stand behind what they sold.
KeithSoto
February 16, 2026
"Exactly as pictured"
I ordered a used tail light from LKQ Online, the photos were spot on. The little scratches they showed were the same ones on the part when it arrived, so there were no surprises. I really appreciate that they show the actual item instead of generic pics. I’d definitely buy from them again
brandon1996
February 14, 2026
"They did get back to me…"
They did get back to me eventually, but I had to follow up first. Not the worst experience, but why make customers chase for a reply??
JosephWyrick
February 11, 2026
"I ordered a part because the site…"
I ordered a part because the site said it would arrive by a certain date, but it ended up showing up almost a week late. The tracking barely updated, so I was just stuck guessing what was happening. What made it more frustrating was that it wasn’t clear who was actually responsible for the delay — the seller, the carrier, or someone else. Everyone kind of felt like they were passing it off. The part itself was fine once it arrived, but the delay messed up my plans. I’d think twice before ordering again if I needed something quickly.
MARTINEZ
February 09, 2026
"Part was fine, but the packaging was really weak"
The part itself ended up being okay, luckily, but the packaging was disappointing. The box showed up all beat up, and there was barely any padding inside. Like, barely any protection at all. The part was just sliding around in the box the whole time, which is not great for a car part. I kept thinking they really should’ve packed it better, especially since it’s something that could get damaged easily. Shipping wasn’t terrible, but the packaging was just too weak. I wouldn’t feel comfortable ordering anything more fragile from them unless they improve how they pack stuff...

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